Field Services

Regardless of where you are in Australia or New Zealand and which systems you are using, BIT Group can offer project services to support your deployment and field maintenance services. With our expertise and responsiveness, BIT Group has a proven track record of meeting and exceeding our customers’ service level agreements and project requirements.

Services

• Infrastructure Deployment (Point-of Sale, Desktop Refresh, Self-Check-Out)
• Integration Services
• Service Pack management to ensure infrastructure is appropriately administered to reduce risk
• Hardware Support including service plans to meet your budgetary and business requirements

Benefits

• Improved user productivity by minimising downtime
• Continuous service improvement
• Costs are reduced
• Transfer the risk and effort of IT support
• Avoid the difficulties of technical staff recruitment/retention
• Guarantees maximum system availability
• Minimise business disruption